FAQs
When will I receive my order?
• Processing Time: Orders are typically processed and packed within 1–3 business days (often within 1 day).
• Shipping & Delivery: Delivery takes an estimated 3–7 business days via USPS, depending on the service selected and destination.
We are not responsible for lost or damaged mail. However, if you experience any difficulties during the shipping process, feel free to reach out—we’re always happy to assist.
How much is shipping?
• USA:
- $1.75 for stamped shipping (no tracking).
- Starts at $4.50 for tracked shipping.
• International:
- We ship worldwide and stamped shipping is available for Canadian orders. (Due to USPS's price inconsistency, a $ 10 flat rate fee will be charged up front & the difference will be refunded based on the actual shipping cost.)
- Please note that customers are responsible for any duties, taxes, or additional customs fees.
Can I make changes to my order?
If you need to modify or cancel your order, please contact us as soon as possible. Changes or cancellations cannot be made once your order has been packed and shipped.
What should I do if there’s an issue with my order?
If something is wrong with your order, please contact us via direct message or email, and we will resolve the issue promptly.
If you have any additional questions, don’t hesitate to contact us via DM or email.